Flow Forms
For agencies, counties, cities, and towns

The work that keeps a government office running.

We build the processes your office runs on. The forms, the routing from one person to the next, the approvals, the signatures, the record. We build them around how your office already works, take them off your hands, and keep them moving.

Book a conversationAbout 30 minutes
In an office right now
Government office · submissions on file
This week, partial
Ref5512
ProcessRequisition
Started byA foreman, from the field
HandledTue 11:22 AM
StatusApproved
Ref5498
ProcessChange of mailing address
Started byA resident, from home
HandledMon 4:31 PM
StatusOn file
Ref5486
ProcessPersonnel action
Started byHuman resources
HandledMon 9:12 AM
StatusTo payroll
Ref5470
ProcessBuilding permit
Started byA contractor, by link
HandledFri 2:05 PM
StatusApproved
Ref5461
ProcessPublic records request
Started byAnswered from the record
HandledThu 8:47 AM
StatusClosed
Five processes, four offices, one week. Nobody walked any of it anywhere.
01 · The condition

It all has to move from one office to the next.

And right now it gets there the old way.

01A form emailed as an attachment, printed, signed, scanned.
02Walked to the next department, waiting on whoever is out this week.
03Tracked by whoever remembers.

Or maybe it's a spreadsheet. Or a shared drive. Going digital reformatted the pile. It didn't remove it.

02 · The work

It is the same kind of work everywhere. It looks different in every office.

01
The approvals that cross departments
Started in one office, approved in a second, completed in a third, with a different system at every stop and somebody carrying it the whole way.
How a chain like that moves →
02
The requests that start with the public
A resident, an applicant, an educator, a vendor. Their form is step one of a chain they never see, and they should not need an account to start it.
How a city runs this →
03
The purchases and requests inside the building
Requisitions, travel, supplies, the things one division asks another for.
How an agency runs this →
04
Personnel actions
Hires, transfers, pay changes, separations, each on the path its kind of action needs, not the path whoever happens to be in that week knows.
How that routing works →
05
The work with a clock on it
Notice periods, filing windows, review deadlines. Dates nobody in the building chose and everybody has to hit.
When the order is fixed by statute →
06
The records the public can ask for
Who approved it, when, and what it said at the time. On hand the day the request, the audit, or the council asks.
What a record has to show →
07
The work that lives in one person's head
How it actually gets approved, who to call when it stalls, which folder it's in. Built into the process, so it does not leave when they do.
And if the one costing you the most is not on this list, it is still this kind of work. That one is usually the place to start.
03 · Where it starts

The work can start anywhere.

At a desk
Someone two offices down starting a travel request.
Kitchen table
Somebody filing a licensure application at eleven at night, long after the counter closed.
In the field
A staff member on a site visit, entering what they found while they are standing there.
At a park
Somebody who finds a light out, scanning a QR code on the sign instead of calling the office on Monday.

The chain behind it is the same either way.

No account, no password, nothing to install.

04 · Tomorrow

What a government office looks like after.

A resident submits a change of address from her kitchen table, and the Clerk has it the moment the Appraiser's office is done. A personnel action is finished in two days with the same approver out of the building that stalled it last year. Anyone in the office can see where a request sits without asking. The record is there when the request comes in, exactly as it was.

Change of address · where it stands
Carried by: nobody
Mon 4:31pResidentSubmitted from the kitchen table
Tue 8:15aAppraiserRecord updated
Tue 8:15aClerkHad it the moment the Appraiser was done
TueOn fileWith who changed what and when
Nobody re-keyed it, and nobody walked it between offices.

All of this, and all anyone does is fill out a form. That is a government office where the work moves and nobody carries it.

05 · With Flow Forms

We build it with you.

We sit down with you and walk the process, step by step, the way it really runs in your office. Then we build it, and what you get back is your process, running.

That work goes to the next office on its own, asks again when nobody answers, and you can open it any time and see where anything stands. Your people approve the way they approve now, and nobody has to learn a different way of doing anything.

How we build it →
What goes away is the carrying.
That's the work we take off your hands.
06 · What it looks like moving

“In the past 20 years at the OPI, I have gone from literal paper/copy machine/file cabinet procurement procedures to digital forms/e-mail/internal hard drive storage. Efficient but extremely time intensive. If a document was snagged in the process, it sometimes took days to find out where the hold up was. Flow Forms is seamless and transparent. Moving from one OPI department to the next to task completion now takes a fraction of the time. Open a window and you can clearly see where your project is in the queue to completion.”

Annette Young, CSPD Specialist
Montana Office of Public Instruction
From the register
What runs there
Montgomery County
Kansas
A property record starts in the Appraiser's office, goes to the Clerk, and ends with the Treasurer. Three offices, nine forms, one chain. The public starts one of those forms; the county starts the rest.
Appraiser→Clerk→Treasurer
City of Apopka
Florida
A personnel action used to take 10 to 12 business days and stalled whenever one approver was out. It routes by the kind of action now, and it takes about two.
10–12 days→about two
Montana Office of Public Instruction
Twenty years of paper, then PDFs, then email. A document that stalled used to take days to find. Now procurement runs through the agency without anyone hunting for it.
Gallatin County Superintendent of Schools
Montana
Homeschool registration and educator licensure, fully online, serving homeschool families and the county educators who never have time to visit an office during work hours.

Bring us the first one.

Come with the process that's costing you the most. We'll talk it through together and show you how it could work in your office. No slide deck. No generic walkthrough.

Book a conversationBuilt around your office. We do the setup.▊
07 · Questions

Questions we hear from every office.

What happens when the approver is out?
The process routes to whoever covers for them. You decide who that is when we build it, and a request never sits waiting on one person to come back.
Can someone outside the office sign or submit?
Yes. A resident, a vendor, or an applicant opens a form from a link and fills it out. No account, no password, nothing to install.
Does this replace the systems we already have?
No. Whatever you use for finance, records, and payroll stays where it is. We build the processes that cross between them.
Can we pull a record back up when someone asks for it?
Yes. Who submitted it, who approved it, when, and what it said at the time, on hand the day the request, the audit, or the council asks.
How is it priced?
Per process, so the office that needs it can say yes on its own.
Who builds it?
We do, with you, on a video call while you watch. Nothing like a typical software rollout. No IT project, no six-month timeline, and we stay on to make changes whenever you need them.
Still have a question?
hello@flowforms.io
A real person reads it